No Additional Cost - You pay nothing for repairs. Parts, labor, and shipping are included. Coverage - Plan starts on the date of purchase. - Drops, spills, and cracked screens due to normal use are covered from day one. - Malfunctions are covered after the manufacturer's warranty. - Real experts are available 24/7 to help with set-up, connectivity issues, troubleshooting, and more. Easy Claims Process - File a claim anytime online or by phone. - Most claims approved within minutes. - If we cannot repair it, we will send an Amazon e-gift card for the purchase price of your covered product or replace it. Product Eligibility - The plan must be purchased with the product or within 30 days of the product purchase. - Pre-existing conditions are not covered. Use scenarios - Scenario 1: You accidentally drop your device and a screen cracks. The plan covers the repair from day one, helping you get back up and running quickly without out-of-pocket costs. - Scenario 2: A device malfunctions after the manufacturer’s warranty expires. The plan provides coverage to repair or replace, reducing downtime and data disruption. - Scenario 3: You need help with setup, connectivity, or troubleshooting. 24/7 expert support is available to assist with installation, network issues, and configuration.